StartechTel is the best place online for buying the Avaya BIS 10 Merlin business phone system that has 10 buttons with indicators for line appearance, intercom. The Merlin BIS () features 10 buttons with indicators for line appearance and others, 3 fixed feature buttons, and handsfree conference. Refurbished Avaya AT&T Lucent Merlin BIS 10 Black Phone. System Series: Merlin. Part Type: Phone. Phone Series: Merlin. Phone Type: Digital. Phone.

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If your system is being maintained by a vendor, they should be able to make the programming changes for you. The buttons above and to the right of the dial pad can be used to access outside lines, line pools, or programmable features.

Merlin BIS-10 Phone (One Year Warranty)

Posted on Apr 08, Be the bjs10 to answer. Use pursuant to the terms of your signed agreement or Avaya policy. I doubt itbut it could be a power outlet failure. The programming is different for different systems so the best solution is consult the phone system’s documentation.

Avaya AT&T Lucent Merlin BIS 10 Black Phone

The volume control increases or decreases the loudness of your voice terminal’s ringing and the voice terminal speaker.

If that doesn’t work, replace the phone. If it did, the page pac is bad The number of buttons available for programming depends on the number of lines and line pools assigned to the voice terminal.


If Merlin Legend, on the left side of the phone there is a 3 position switch. Problem Clarification Steps for performing phone set self test to check power, lights and ringer.

Ask a Question Usually answered in minutes! You would need to subscribe to your local service provider’s call forwarding service The cadence is changed in the programming of the control unit that the phone is connected to. Cindy Wells Level 3 Expert Answers. Les Dickinson Level 3 Expert Answers. Solution If you have a phone or phones that look similar to the above pictures above then this procedure should work for you.

Refer to the programming manual for your system for additional details. Answered on Aug 24, Conference, Transfer, Hold and Drop, are fixed feature buttons that you can use to handle calls more efficiently.

If that doesnt work, we need to know the system you have these phones on. The BIS 10 can’t be used as a stand-alone phone as in Level 2 Expert 68 Answers. The dial pad functions like the one on any other telephone. Moving the switch to the “T” position will cause all the lights to flash and the phone will ring continuously.

Disconnect the wiring from the phone systems page port, and try to page.

Posted on Sep 20, Be the first to answer. Recent Popular Answered Unanswered. For troubleshooting steps see:. By touching Message, you can turn off the light. Answered on Jul 26, KB How to trouble shoot phone sets on small business telephone systems.


If the problem follows the phone, try switching the handsets. For example, on this voice terminal there bie10 two Pool 9 buttons and two lines. Moving the switch to the “P” position allows you to customize the programmable buttons, based on the features available for you particular system.

Try the right side front. Answered on Aug 14, Keep in mind that Classic Merlin telephone sets were discontinued many years ago so locating the correct base might be a bit of a challange. Answered on Aug 26, The Intercom buttons, Intercom-Ring and Intercom-Voice allow you to call or receive calls from someone connected to your Merlin system. If no lights or audible ring occur, the phone may not be getting power.

You can also dial number to program buttons for your voice terminal. Its in the middle position now. Most Popular Question just purchased amp t merlin phone Lands Phones.

Merlin BIS-10 Phone

Answered on Sep 14, Changing one BIS 10 for another will not delete any programming. Melrin remaining 28 buttons above and to the right of the dial pad are available for programming features.

Please rate this article. Speaker is a fixed feature that allows you to dial without lifting your handset, let others in your office listen to a phone conversation in progress and monitor a call on hold.