The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.

Author: Zulkirn Nitaxe
Country: Finland
Language: English (Spanish)
Genre: Business
Published (Last): 21 January 2004
Pages: 29
PDF File Size: 6.76 Mb
ePub File Size: 20.93 Mb
ISBN: 372-1-56280-189-7
Downloads: 69176
Price: Free* [*Free Regsitration Required]
Uploader: Voodoohn

This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use opegations our products and services, assist with our promotional and marketing efforts.

Business Process Framework (eTOM) – TM Forum

What’s new View all news. Coaching Services TM Forum Coaching compliments enhance training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.


ZTE Corporation — Mapping a scalable smart-city solution. The development of the business process standardization for telecom service providers started with the founding of the TM Forum in The map also indicates the interaction between processes.

Contact us General Inquiries: These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.

Business Process Framework (eTOM) – Wikipedia

This page was last edited on 11 Decemberat It is a hierarchical catalog of the key business processes required to run a service-focused business. Case Studies Case study: In other projects Wikimedia Commons. Handbook of Network and System Administration. From Wikipedia, the free encyclopedia. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. There have been many versions of eTOM. User Registration Not sure if your company is a member?

JanuaryDubai. Commons category link is on Wikidata.

Background to eTOM

Standards Telecommunications systems IT service management. Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. Retrieved from ” https: Check here to find out. The graphic representation of a Operatiohs Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business processes.


Not sure if your gelecom is a member?

Digital transformation opens new markets. By using this site, you agree to the Terms of Use and Privacy Policy. Online Training Oeprations now available at the click of a button.

Business Process Framework (eTOM)

It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise. Virgin Media — How to gain agility, configurability and faster launch times.

Get Involved Join the Frameworx Community discussion. Digital Transformation Asia Version 14 was published in May The initial goal was to facilitate the creation of ‘interoperable network management products’.

Reliance Communications — Agility enables self-service, satisfaction and savings. Views Read Edit View history. Expand your Frameworx foundation: The Business Process Framework eTOM is a standard maintained by the TM Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries.